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Bish Creative – Retail Insights #11

Please enjoy our 11th Bish Retail Insights video!

Featuring our Senior Designers, Dan and Jon

This week’s topic is the importance and strengths of Bish’s design team.

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Retail Insights #11 Bish’s Design Team transcript

Jon Solomon:
It’s an old adage in writing, but I think it definitely applies to design, that the scariest place for a creative person is the blank page. And research is that springboard.

Dan Ceresa:
For me, my process always starts with a blank canvas. I have a blank Photoshop document, or a brand new scene in my 3D program, and that’s where I like to shine.

Jon Solomon:
I think the first place to start when developing a strategy is just listening. Listening to the client, reading through the brief, paying attention to what it is that they want, what the brand needs, and then going from there. At the end of the day, it has to stand up.

Jon Solomon:
One of the neat things about our industry is everything we’re doing is in real space. It’s not made up, and so we have to respect things like physics, and energy, and all of the different kind of disciplines that go into that, and engineering is central to that. So there is the physical side of it, that I quipped where it does need to stand up, but then also the way that it’s built will always directly affect the price of the final unit.

Jon Solomon:
The thing that really, I think, sets us apart on design is us. We hands down, I think Bish has the strongest design team in our industry. So it really boils down to the team that Jerry and the management at Bish has developed.

Jon Solomon:
Drive-through open.

Dan Ceresa:
That’s right.

Jon Solomon:
There you go.

Dan Ceresa:
There it is, right on the wall there. Drive-through’s always open was the saying that our boss, Jerry, has always coined with everything. No matter what the client wants, when they want it, drive-through is open, we’ll get it for them. We’ll get it right the first time.

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Bish Creative – Retail Insights #10

Please enjoy our 10th Bish Retail Insights video!

Featuring our  Chief Operating Officer, John Jaffke

This week’s topic is New & Improved Operations Capabilities.

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Retail Insights #10 Operations Overview transcript

John Jaffke:
I’m John Jaffke, Chief Operating Officer at Bish Creative. You already recognize Bish as the innovator in our industry. And Jerry invited me to speak to you today about some exciting operations enhancements which supports this creativity.

John Jaffke:
But first, a little about me. I spent the majority of my career working for two major consumer products companies, Frito-Lay and Kraft, seeing firsthand that a great merchandising vehicle can provide up to a 600% lift in product sales. Then several years ago, I shifted to a consulting role across the entire retail display industry. And after about two years of work for five different clients, I realized that Bish was exactly the team, and exactly the culture that I’d been looking for. Bish is truly the best of the best.

John Jaffke:
And now on to one of my favorite topics, operations. Over the past year, we have implemented a number of changes which add to our capacity, reduce our retail display costs, and improve service for all of our clients. First of all, we’ve implemented a company-wide enterprise resource planning system, otherwise known as an ERP. Ours is called NetSuite. This allows us to monitor every stage of a project, from concept through design, prototyping, manufacturing and shipping, and finally, invoicing.

John Jaffke:
Next, we reorganized and expanded our warehouse network, with a capability to fulfill and ship product from 10 different facilities in the Eastern, Midwest, and Western parts of the US. This includes the ability to assemble retail displays from simple two-component kitting, all the way to projects requiring an assembly line with over 30 employees.

John Jaffke:
All of our logistics work will be tracked within a warehouse management system, or WMS, that we are installing as we speak. This provides our clients immediate information on inventory status and shipment timing. Of course, none of these improvements would be possible without the greatest asset of Bish, our people.

John Jaffke:
Here we have embarked upon a journey to provide continuous feedback and personal development through individual goals, and professional training. The net result of all of these efforts is an even better customer experience, with enhanced communications, streamlined reporting, and most importantly, on-time delivery of a creative retail display which grows your business.

John Jaffke:
So thanks for joining us today. I know you’ll share my enthusiasm for these changes as we chart the next 65 years at Bish.

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Bish Creative – Retail Insights #9

Please enjoy our ninth Bish Creative Retail Insights!

A video interview series with Jerry Fox,
President/CEO Bish Creative. This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

This week’s topic is Cupcake Vineyard’s LightHearted.

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Bish Creative – Retail Insights #8

Please enjoy our eighth Bish Creative Retail Insights!

A video interview series with Jerry Fox, President/CEO Bish Creative.
This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

This week’s topic is the 2020 Roller Coaster we’ve all be riding.

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Bish 2020 Shop! Award Submissions

Bish 2020 Shop! Award Submissions X Virtual Showcase.

Click Jerry for a quick intro and then click into each retail display to learn more and find more photos. Have fun exploring!

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Bish Creative – Retail Insights #7

Please enjoy our seventh Bish Creative – Retail Insights.

A video interview series with Jerry Fox, President/CEO Bish Creative.
This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

Today’s video is titled “Celebrate”.

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Bish Creative – Retail Insights #6

Please enjoy our sixth Bish Creative – Retail Insights!

A video interview series with Jerry Fox, President/CEO Bish Creative.
This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

Today’s video is titled “We are the World”.

Thanks for watching!

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Bish Creative – Retail Insights #5

Please enjoy our fifth Bish Creative – Retail Insights!

A video interview series with Jerry Fox, President/CEO Bish Creative.
This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

Today’s topic is Creative Thinking.

Thanks for watching and stay tuned for next week’s post!

Categories News

Bish Creative – Retail Insights #4

Please enjoy our fourth Bish Creative – Retail Insights!

A video interview series with Jerry Fox, President/CEO Bish Creative.
This series hosts Jerry speaking to current world and industry events, strategies and some interesting and fun stories.

This weeks topic: The Art of Planning

Thanks for watching and stay tuned for next week’s post!