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Essentia Water

Bish Creative > Timeline > 2019-2022 > Essentia Water

2020 - Essentia Water

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    (847) 438-1500

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    BISH CREATIVE – Client Services Representative

    Company Overview:

    Bish Creative has a deeply established reputation for award winning merchandising and marketing execution with recognizable brands, in all retail segments. Bish Creative’s core values and pillars for excellence (Customer Service, Innovation and Technology), provide a culture where breaking barriers is fun, creative solving is welcomed, and nothing is impossible!

    Roll and Responsibilities

    As a Client Services Representative, this professional has ownership of correspondence concerning orders placed for End-to-End (E2E) Solutions accounts. Responsibilities include providing customer service support to E2E Account Managers and clients. The E2E business is a growth engine for Bish, and as such is in a critical position to drive success for the entire company. The Client Services Representative will be a member of the E2E team.

    Specific Responsibilities will include, but are not limited to:

    • Receive, review and answer day to day customer service inquiries / emails / follow-up (oversight of Customer Service Inbox)
    • Order status
    • Order tracking
    • Resolve orders not completed
    • Custom/rush order batching
    • Shipping quotes
    • POD’s
    • Returns and replacements
    • Portal data entry and modification of new and existing SKUS
    • Adjust client budgets and approvals as directed
    • Invoicing as directed
    • Work with assigned Account Managers on pricing exercises
    • Track all inventory details for international shipments (material composition, year made, COO, UOM, etc.)
    • Coordinate with Warehouse & Account Manager to ensure accurate inventory entry in warehouse management system – item numbers, descriptions, and pictures for new or revised items
    • Assist Account Manager with setting up special/seasonal programs on client websites
    • Weekly or Monthly updates on performance by account, shipment timing, and accuracy
    • Communicate as needed with Account Managers, Customers, Warehouse, Logistics, and Accounting on shipment information, inventory levels, order status, and other reporting requirements
    • Complete projects, and all other duties as assigned

    Specific job qualifications include:

    • The chosen candidate will work out of Bish offices in Lake Zurich, IL. (1 day per week remote work possible after 2-3 months of employment)
    • Solid written and verbal communication skills are needed
    • Has excellent skills in Excel and Outlook
    • Problem solving and critical thinking skills a must
    • Experience with online ordering portals or warehouse management systems is a plus
    • This individual should be a self-starter, able to work independently with minimal direction
    • The successful candidate must be able to work in a fast-paced environment, and thrive on change

    Education and Experience Requirements:

    • Associate degree preferred
    • Experience in Customer Service is desired
    • Experience in Promotional Merchandise is a plus
    • Entrepreneurial spirit, ability to work as an owner of the company, driven by total results
    • Ability to build relationships outside, and within, the company

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • On-the-job training
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift

    Location:

    • Hybrid remote in Lake Zurich, IL 60047

    BISH CREATIVE – CONCEPTUAL DESIGNER

    Bish Creative has a deeply established reputation for award winning Point of Purchase merchandising executions with recognizable brands, in all retail segments. Bish Creative’s core values (Customer Service, Innovation and Technology), provide a culture where breaking barriers is fun, creative solving is welcomed, and nothing is impossible!

    Position Overview:

    As a Conceptual Designer, this professional’s main objective is to create and develop 3D renderings for the Point of Purchase and In-Store Merchandising industry. The candidate will have the opportunity to design permanent, semi-permanent and temporary display solutions across multiple brands for any one of our 100+ national accounts. This individual will be part of an elite team of designers that share ideas and workflow while interacting with account managers to bring each display to life. We offer a competitive salary and full benefit package with the opportunity for growth and development in an exciting creative environment. The Conceptual Designer is a member of the VP of Design’s staff and will work out of Bish offices in Lake Zurich, IL.

    Specific Responsibilities Include:

    • Create high quality, competitive 3D renderings for sales presentations
    • Able to work in a fast-paced environment without compromising quality
    • Understanding and translating customers’ expectations into a successful 3D renderings
    • Optimizing material choices based on customers’ requirements and efficiency for cost effective designs
    • Photographing displays for client review and presentations
    • Create assembly instructions for final production displays
    • Complete periodic projects such as file organization, show set-up, and all other duties as assigned
    • Timely and professional communication with co-workers
    • Must be flexible, self-motivated and ready to adapt

    Job qualifications include:

    • Proficiency in 3D Studio Max or equivalent software with the expectation to move to 3DS Max
    • Fluent in Adobe Illustrator and Photoshop is preferred
    • Engineering or structural knowledge a plus
    • Ability to hand sketch or digital sketching
    • Willingness to work within NetSuite ERP system
    • Properly use basic equipment and shop tools safely
    • Solid written, verbal, communication, and organizational skills are needed
    • Should be a self-starter, able to work independently with minimal direction
    • Collaborate and work in a team environment is expected
    • Attention to detail and well-organized

    Education and Experience Requirements:

    • Bachelor degree in industrial design or equivalent degree is required
    • 4-8 years’ experience in conceptual design is preferred
    • Experience in Point-of-Purchase, exhibit displays, and custom store fixtures is a plus
    • Demonstrated ability to manage multiple projects simultaneously
    • Entrepreneurial spirit, ability to work as an owner of the company, driven by total results

     

    Job Type:

    Full-time

     

    Pay:

    $75,000.00 – $90,000.00 per year

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Health savings account
    • Paid time off
    • Vision insurance

    Schedule:

    Monday to Friday

     

    Education:

    Bachelor’s (Preferred)

     

    Experience:

    Industrial design: 5 years (Preferred)

     

    Work Location:

    In person

    BISH CREATIVE – MARKETING SOLUTIONS ASSOCIATE

    Job Title: Marketing Solutions Associate

     

    Job Category: Project Management

     

    Department/Group: Display

     

    Bonus: Annual

     

    Location: Lake Zurich, IL

    Travel Required: 5% – 10%

     

    Level/Salary: Range

     

    Position Type: Full Time

     

    Reports To: Director of Account Mgmt

    Company Overview:

    Bish Creative has a deeply established reputation for award winning merchandising and marketing execution with recognizable brands, in all retail segments. Bish Creative’s core values and pillars for excellence (Customer Service, Innovation and Technology), provide a culture where breaking barriers is fun, creative solving is welcomed, and nothing is impossible!

    ROLE AND RESPONSIBILITIES

    As a Marketing Solutions Associate, this professional has ownership for all aspects of the production of a project. The Marketing Solutions Associate will be a member of the Vice President of Acct Management’s Staff and will assist various members of the Account Management team. This position is a stepping stone to our Account Manager position.

    Specific responsibilities will include, but are not limited to:

    · The MSA works closely with the Logistics Manager and the warehouse team to coordinate shipping, tracking, and costs of the outgoing freight.
    · Once the project has been shipped, the MSA will work with accounting to complete accurate invoicing.
    · Complete occasional project estimates under Account Manager’s guidance.
    · Complete all other duties as assigned.

    Specific job qualifications include:

    · The chosen candidate will office at Bish HQ in Lake Zurich, IL. Frequent face-to-face interaction with the team is key to success. A hybrid model of 3 days in-office and 2 days work-from-home is available after a training period.
    · Strong project management and team player skills required along with an ability to manage multiple projects and tasks.
    · This individual should be a self-starter, able to work independently with minimal direction.
    · Background in displays, printing, creative, or promotional merchandise is preferred but not required.
    · The successful candidate must be able to work in a fast-paced environment and be able to switch gears fast whenever required.
    · Candidates should have excellent organization and planning skills as well as the ability to manage priorities effectively.
    · Netsuite experience is preferred but not required.

    EXPERIENCE AND EDUCATION REQUIREMENTS

    · Associate or Bachelor’s degree required
    · Entrepreneurial spirit, ability to work as an owner of the company, driven by total results
    · Strong written and verbal communication skills are needed
    · Technically savvy with Excel, MS Teams, PowerPoint, and Outlook
    · Proven ability to build relationships outside, and within, the company

    BISH CREATIVE – ACCOUNT MANAGER

    Job Title: Account Manager

     

    Job Category: Account Management

     

    Department/Group: Display

     

    Bonus Based on Personal and Company Performance: 10% target

     

    Location: Hybrid – Office in Lake Zurich, IL / Remote

    Travel Required: 10%

     

    Level/Salary Range: Acct Mgr: Based on Past experience

     

    Position Type: Full Time

     

    Reports To: Sr. Director of Account Mgmt

     

    Date Posted: 6/17/24

    Company Overview:

    Bish Creative has a deeply established reputation for award winning merchandising and marketing execution with recognizable brands, in all retail segments. Bish Creative’s core values and pillars for excellence (Customer Service, Innovation and Technology), provide a culture where breaking barriers is fun, creative solving is welcomed, and nothing is impossible!

    ROLE AND RESPONSIBILITIES

    As an Account Manager for Display, this professional has ownership for all aspects of design, manufacturing, and delivery of displays customized to each client’s needs. Building relationships with the assigned clients (generally 4-6) is critical, as is detailed project management of up to 100 projects per year. The display business is core for Bish, and as such is in a critical position to drive success for the entire company. The Account Manager will be a member of the Director of Acct Mgmt Staff, which meets bi-weekly

    Specific responsibilities will include, but are not limited to:

    • Accountable for the profitability of the account by delivering outstanding customer service, presenting ideas for growth, securing efficient pricing, and ensuring on time delivery by utilizing experienced project management skills
    • Ensure that orders are properly scoped by the customer, including dimensions, budget, artwork, quantities, and other details in order to instruct Bish Design to render the idea
    • Work closely with the Bish Design Team, to ensure the project is designed to the client’s expectations, while also staying within budget
    • Obtain vendor quotes for individual projects, secure PO from customer, and initiate orders in a timely manner. An important responsibility of this role is to source your own materials for each of your projects
    • Drive collaboration across Customer and Bish Resources thru disciplined use of prescribed communication tools
    • Update the Bish or Client website with pictures, pricing, specifications, etc, as new items are added. Also perform basic web-related services as required (password resets, credentials, etc)
    • Work closely with Logistics to ensure items are priced competitively, and delivered on-time
    • Prepare daily/weekly/monthly inventory, sales order, and other reports as needed
    • Coordinate semi-annual Customer Business Reviews (CBR’s) with Sales to ensure that joint KPI’s are met, and future strategies outlined
    • Exceed annual revenue and margin targets by delivering projects on time and within budget
    • Assist with refining the Display process, updating as needed to meet your client’s needs
    • Complete projects, and all other duties as assigned

    Specific job qualifications include:

    • Based upon customer needs the chosen candidate may office at Bish HQs in Lake Zurich, IL, or remotely near the account’s facilities. Frequent face-to-face interaction with the client is often a key to building a strong and enduring business with them
    • Strong project management, cost estimating, sales, and team player skills required
    • This individual should be a self-starter, able to work independently with minimal direction
    • Background in Promotional Merchandise and CPG experience is preferred
    • The successful candidate must be able to work in a fast-paced environment, and thrive on change

    EXPERIENCE AND EDUCATION REQUIREMENTS

    • Associate or Bachelor’s degree required
    • Experience in Project Management, Account Management and Sales is strongly preferred
    • Entrepreneurial spirit, ability to work as an owner of the company, driven by total results
    • Strong written and verbal communication skills are needed
    • Technically savvy within Excel, Client Websites, NetSuite, MS Teams, Zoom, and Outlook
    • Proven ability to build relationships outside, and within, the company

    Conceptualization Design & Precision Prototyping

     

    Embark on your journey with us, where we breathe life into your idea. Through collaborative partnerships, we employ avant-garde design tools and CAD expertise to materialize your concepts. Each detail is meticulously refined in our prototyping phase, ensuring that your displays are not only visually captivating but also strategically impactful. Our passion lies in transforming your creative vision into practical and ultra-engaging designs.

    Start to Finish, We've Got You Covered

     

    At Bish Creative, we’re dedicated to orchestrating your vision into a tangible retail reality, offering and all-encompassing array of services that guide you seamlessly from concept to consumer engagement. From initial creative through the finishing touches, distribution and robust reporting. You can trust Bish Creative to deliver pioneering and inventive solutions that will put the spotlight right where it belongs, on your brand.

    Crafting Excellence

     

    Elevate your brand with our unparalleled manufacturing prowess. Our elite team translates the approved designs into tangible realities with utmost precision and expertise. Leveraging state-of-the-art technology and premium materials, we craft displays that epitomize quality and endurance, ensuring your brand’s message resonates vividly. We take pride in our artistry and unwavering commitment to delivering superior manufacturing solutions.

    Packaging, Signage, and Print Management

     

    Immerse your customers in a sensory experience with our meticulous packaging and signage solutions. Our design team ensure your products are presented in a manner that embodies your brand’s essence, captivating attention and etching an indelible impression. Packaging transcends mere protection—it’s an art form that enhances your brand’s value. Empower your brand’s visibility with our tech-driven print management and print-on-demand services. Seamlessly adapt to evolving market dynamics while upholding brand consistency and quality. Our dynamic solutions keep your brand at the forefront, ensuring an enduring presence in consumers’ minds.

    Streamlined Warehousing and Fulfillment

     

    Navigate the complex retail landscape with ease. Our warehousing and fulfillment solutions optimize inventory management, ensuring efficient storage and prompt delivery. Mitigate excess inventory costs and minimize stockouts with our agile systems, empowering you to meet market demands swiftly and seamlessly.

    Robust Reporting

     

    At Bish Creative, we offer robust reporting capabilities to keep your brand team informed and empowered. Our detailed monthly reports cover every aspect of the fulfillment process, from inventory management to delivery performance. These comprehensive insights enable your brand to make data-driven decisions, optimize operations, and achieve strategic goals with confidence and clarity.

    BISH CREATIVE – PROJECT MANAGER

    ROLE AND RESPONSIBILITIES

    As a Project Manager for Bish Creative, this professional has ownership for all aspects of design, manufacturing, and delivery of displays customized to each client’s needs. Building relationships with the assigned clients (generally 4-6) is critical, as is detailed project management of up to 150 projects per year. The display business is core for Bish, and as such is in a critical position to drive success for the entire company. The Project Manager will be a member of the Director of Acct Mgmt Staff, which meets bi-weekly.

    Specific responsibilities will include, but are not limited to:

    •  Accountable for the profitability of the account by delivering outstanding customer service, presenting ideas for growth, securing efficient pricing, and ensuring on time delivery by utilizing experienced project management skills
    • Ensure that orders are properly scoped by the customer, including dimensions, budget, artwork, quantities, and other details in order to instruct Bish Design to render the idea
    • Work closely with the Bish Design Team, to ensure the project is designed to the client’s expectations, while also staying within budget
    • Obtain vendor quotes for individual projects, secure PO from customer, and initiate orders in a timely manner. An important responsibility of this role is to source your own materials for each of your projects
    • Drive collaboration across Customer and Bish Resources thru disciplined use of prescribed communication tools
    • Update the Bish or Client website with pictures, pricing, specifications, etc, as new items are added. Also perform basic web-related services as required (password resets, credentials, etc)
    • Work closely with Logistics to ensure items are priced competitively, and delivered on-time
    • Prepare daily/weekly/monthly inventory, sales order, and other reports as needed
    • Coordinate semi-annual Customer Business Reviews (CBR’s) with Sales to ensure that joint KPI’s are met, and future strategies outlined
    • Exceed annual revenue and margin targets by delivering projects on time and within budget
    • Assist with refining the Display process, updating as needed to meet your client’s needs
    • Complete projects, and all other duties as assigned

    Specific job qualifications include:

    • Based upon customer needs the chosen candidate may office at Bish HQs in Lake Zurich, IL, or remotely near the account’s facilities. Frequent face-to-face interaction with the client is often a key to building a strong and enduring business with them
    • Strong project management, cost estimating, sales, and team player skills required
    • This individual should be a self-starter, able to work independently with minimal direction
    • Background in Promotional Merchandise and CPG experience is preferred
    • The successful candidate must be able to work in a fast-paced environment, and thrive on change

    Experience and education requirements:

    • Associate or Bachelor’s degree required
    • Experience in Project Management, Account Management and Sales is strongly preferred
    • Entrepreneurial spirit, ability to work as an owner of the company, driven by total results
    • Strong written and verbal communication skills are needed
    • Technically savvy within Excel, Client Websites, NetSuite, MS Teams, Zoom, and Outlook
    • Proven ability to build relationships outside, and within, the company

    BISH CREATIVE – DESIGNER

    Designs interior spaces in new and renovated buildings; meets functional and aesthetic goals; researches and purchases furnishings and fittings; and establishes corporate or individual client base.

    Designer Job Duties

    • Designs interior spaces, including permanent architectural details and temporary elements
    • Assesses and meets client requirements and desires through regular meetings and conferences
    • Produces sketches, drawings, and floor plans to illustrate concepts and finished projects using computer-aided design programs (CAD) and hand-drawing skills
    • Creates idea boards to communicate design concepts to clients
    • Selects design strategies and colour palettes to create cohesive and aesthetically pleasing environments
    • Enhances and improves interior spaces’ functionality by modifying architectural elements and arranging furnishings, artwork, and decor
    • Creates project budgets, including materials and labor
    • Establishes project timelines and coordinates work activity, vendor involvement, and outside contractors as necessary
    • Negotiates pricing for materials and labor
    • Maintains relationships with vendors and outside contractors, and hires out work as necessary
    • Participates in regular networking opportunities and actively develops a client base
    • Performs research and maintains a working knowledge of trends and new developments in the interior design and architecture worlds
    • Adheres to national and local building and safety codes with every design element
    • Reads and interprets blueprints
    • Works closely with various colleagues, including architects, artists, contractors, painters, upholsterers, and building inspectors

    Designer Skills and Qualifications

    Bachelor’s or Master’s Degree in Interior Design, Architecture, Creativity, Spatial Skills, Attention to Detail, Multitasking, Problem Solving, Decision Making, Teamwork, Mathematics, Budgets, Research, Negotiation, Interpersonal Skills, Written and Verbal Communication, Knowledge of Local Codes.