Sustainability, It’s a Passion

Over the past 5 years, we have been making significant improvements regarding sustainability.
Watch Bish’s very own, Elizabeth Dasso, speak on our promise for 2023 and beyond. We’re excited to see what the future holds.

Thanks for watching!

Sustainability, It’s a Passion – transcript

Hi, I am Elizabeth Dasso with Bish Creative. At Bish, we are committed to the selection of raw materials we source throughout our global supply chain and in our offices. We will focus our actions on these sustainability principles: environmental impact, labor and human rights, ethics, and sustainable procurement to protect our planet and the future.

Over the past five years, we’ve started making significant sustainable improvements at our corporate offices in an effort to decrease our carbon footprint. We’ve lowered our energy usage 16% with LED lighting throughout our offices, a more efficient warehouse design, reduced and improved packaging materials, monitored waste, recycling, as well as reuse.

During this time, we’ve also joined EcoVadis, a global supplier of business sustainability rankings, which encompasses 21 sustainability criteria. EcoVadis encompasses over 100,000 companies collaborating on sustainability with a common platform, a universal scorecard, benchmarks, and performance improvement tools. EcoVadis includes over 200 industries and over 150 countries.

Through our environmental, labor and human rights, and ethical benchmarks, we were awarded the bronze EcoVadis medal in 2021 and a silver medal in 2022. Through the Sedex platform, we assess the entire ethical and social performance of our suppliers, from FSC certifications to SCS recycled content certification.

This Earth Day, I’m thrilled to report the improvements we’ve made this past year at our Bish headquarters. This includes an increase of over 400% of eco-friendly packaging purchases, static-free organic starch biodegradable peanuts that decompose in water, leaving no toxic waste. We have eliminated polystyrene packaging peanuts, eco-friendly air pillows which are 100% recyclable, lowered single-use plastic in our shipments by over 80%. We’ve also repurposed and reused wood in our offices and in our retail displays. We continue to make facility improvements for the health and wellness of our employees by offering new workstations, sit/stand desks, and a repurposed Bish garden.

One of the newer initiatives last year was to increase our charitable donations. What a better way than letting our customers select a charity that’s important to them. At Bish Creative, sustainability is not just a mission, it’s a passion to foster a sustainable future for our customers and our planet.

Bish End-to-End Fulfillment Testimonials

For all your fulfillment needs, Bish Creative is your one-stop-shop for design, production, packaging, pick and pack, along with warehousing, shipping, and receiving.

Thanks for watching!

Bish End-to-End Fulfillment Testimonials – transcript

When you’re on the hunt for a dependable partner to handle all of your brand’s fulfillment needs, consider Bish Creative. Our team will manage everything from product handling, packaging, pick and pack, along with warehousing, shipping, and receiving. We will provide you with fresh inventory services with speed, accuracy, and attention to detail. And our web-based digital management system will provide you with peace of mind. Trust Bish Creative and our robust fulfillment platform for all your end-to-end needs. Here’s what some of our customers have to say.

Joanne B. – We chose to partner with Bish because of their capabilities. From fabrication to warehousing to helping us manage a rewards program. Bish was there for us. There has never been a project that has been outside of their abilities.

Sasha B. – When we partnered with Bish, in the first year, we were able to save around 17% in our freight and storage costs, and that was partly due to the reporting and the purge that we did in the transition but it was more so because of the visibility on the portal the sales teams were able to really see what we had available and we were able to get that stuff out of the warehouse and into the marketplace.

Lisa K. – I would and have recommended Bish to other companies. If they needed a flexible and knowledgeable creative team, there’s no other place to go to.

3 Reasons Brick & Mortar Stores will thrive in 2023

Despite the pandemic seeming like a major setback for brick & mortar stores, the return to normal hasn’t made in-person shopping obsolete, it’s just changed to better suit the current environment. With 2023 looking to be the first year without pandemic restrictions, let’s see how physical storefronts are adapting to our new environment.

Availability & Convenience

While seeming like the one thing that makes online shopping easier than in-person shopping, there are some major conveniences that give an important advantage to brick & mortar stores over online shopping. Brick & mortar stores have adapted to the new commerce environment by incorporating elements from online retail, forming a new type of strategy called “phygital”.

Building Store Loyalty

An interesting trend of recent years has been online focused brands opening in-person retail locations. Amazon, for example, has started opening up physical locations such as Amazon 4-Star and Amazon Fresh. The reason for this is that online shopping doesn’t have as strong customer loyalty when compared to brick & mortar. This is for a variety of reasons: the ease of switching to a different online store, the lack of personalization with most online storefronts feeling “samey”, and the lack of customer experience that forms the connections between brands and the consumer. Many online stores have begun to open physical locations to help create brand awareness and loyalty amongst consumers.

The Irreplaceable In-Person Experience

Another reason that in-person shopping will remain is the exclusive benefits provided by shopping in-person. Mainly, the ability to directly feel products and the help provided by in-store employees.

The ability to directly touch products is a major advantage for in-person shopping. According to some studies, consumers are more likely to purchase something if they have the opportunity to hold it themselves. This is especially important for certain products such as clothing, as experiencing the look and feel of an article of clothing allows the consumer to better determine if they like it and are willing to make a purchase.

In addition to that, physical stores have an advantage that is near-impossible to replicate online, the ability to interact with employees to ask questions. While many online stores offer help through text chat, they can be unreliable for a variety of reasons. Sometimes there can be long waits between asking a question and receiving an answer, and sometimes you may not even be talking with a real person, instead conversing with a bot. In-person shopping has none of these downsides, as almost every brick & mortar store will have employees who can answer any questions you might have. Being able to converse with someone face-to-face will not only allow you to easily find the answers to your questions, but will also provide enjoyment to the customer from the connection they form with the salesperson.

In a post pandemic world, despite the popularity of online shopping, consumers are craving physical storefronts more and more. The key difference now is that brick & mortar stores can apply a “phygital” strategy of both incorporating lessons from online stores to enhance the in-person experience as well as providing experiences that are impossible to replicate online. Brick & mortar isn’t going away any time soon, it’s just adapting to our rapidly changing society.